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Refund Policy

Refund Policy


In order to qualify a full or partial refund, all returns, regardless of fault, MUST be returned to Cable Cabana within 30 days of the date of purchase.  For clarification purposes, “returned” is defined as the item(s) being in the physical possession of Cable Cabana.

Returns arising as faults or mistakes on the part of Cable Cabana will receive a full refund, no questions asked, after the item has been returned to Cable Cabana in an acceptable condition.  In cases such as this, Cable Cabana will provide a pre-paid return shipping label, and the item MUST be returned in its original packaging type. If the original packaging type is not utilized, you will be charged the difference between the original packaging type cost and the actual return packaging type cost, with the difference being deducted from the full refund.

Returns outside of the specified time period (see our Returns Policy for more details on this type of return), or not due to the fault of Cable Cabana will receive a full refund minus the following deductions:

  • Shipping Charges incurred by Cable Cabana to originally send the item,
  • If applicable, shipping charges incurred by Cable Cabana to return the item,
  • Restocking fees as outlined in our Restocking Fee Policy.

 

Refunds will be processed within 5 business days from the return delivery date of the item(s), and will be in the form of a credit back to the original form of payment provided at the time of sale.

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